Terms of Service

Last Updated 11/29/2021

Welcome! The following are the terms of use (“Terms”) that govern your use of the websites and applications where this appears (collectively, the “site”). Our Privacy Policy and any other policies, rues, guidelines that may be applicable to particular offers or features on the site are also incorporated into these Terms. By visiting/using the site or purchasing a ticket, you expressly agree to these Terms, as updated from time to time.

We may make changes to these Terms at any time Any changes we make will be effective immediately when we post a revised version of these Terms on our Site. The “Last updated” date above will tell you when these Terms were last revised. By continuing to use this site after that date, you agree to the changes.

An inherent risk of exposure to COVID-19 exists in any place where people gather. COVID-19 is an extremely contagious disease that can lead to severe illness and death.

You assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting COVID-19 or any other communicable disease or illness, or a bacteria, virus or other pathogens capable of causing a communicable disease or illness, whether occurring before, during, or after the event, however caused or contracted, and voluntarily waive all claims and potential claims against Zilker Train LLC and their affiliated companies relating to such risks.

  1. All riders must have a ticket.
  2. Children under 12 must be accompanied by an adult ticket.
  3. The Zilker Eagle is a cashless operation; only credit/debit cards are accepted online and at the depot.
  4. All sales are final – no refunds will be issued.
  5. Exchanges may be made under limited circumstances; email info@zilkertrain.org for assistance.
  6. Ticket valid only for day and time of purchase
  7. In the event of inclement weather, ride times will be canceled and tickets will be refunded or exchanged.
  8. In the event of unforeseen circumstances that cause a ride time cancellation, tickets will be refunded or exchanged.

All patrons, invitees, guests and volunteers (“Patron”) entering onto any Zilker Train LLC property or equipment or participating in any Zilker Train LLC event is considered voluntary participation and may subject a Patron to the possibility of physical injury, loss of life and loss of or damage to a Patron’s property (collectively, “Risks”) and the Patron agrees to the following waiver of liability of any Risks or Claims at Zilker Train LLC Activities:

a. The Patron agrees, to fullest extent permitted by law, to release and hold harmless Zilker Train LLC, its officers, directors, employees, agents, volunteers, and contractors (collectively, “Releasees”) from any claim, demand, loss, liability, damages, and attorney fees and costs whatsoever arising from, related to, or resulting from these Risks (“Claims”), except those caused totally by the negligent acts or omissions of any or all of the Releasees: and,

b. The Patron agrees, to fullest extent permitted by law, to release and hold harmless Zilker Train LLC, its officers, directors, employees, agents, volunteers, and contractors (collectively, “Releasees”) from any claim, demand, loss, liability, damages, and attorney fees and costs whatsoever arising from, related to, or resulting from these Risks and Claims; and,

c. The Patron agrees without exception to rely on Zilker Train LLC insurance liability coverage limits if the Patron asserts any Claims against Zilker Train LLC related to the Risks resulting from and during Zilker Train LLC Activities. For clarity, the Patron waives all rights of Claims or Damages against the Releasees except insurance coverage limits of Zilker Train LLC for such Claims or Damages.

d. This Agreement shall be binding on any Patron’s estate, heirs, executors, administrators, successors, and assigns, as well as any other party asserting a Claim on behalf or on behalf of a Patron’s estate.

Privacy Policy

Your Privacy

We are committed to the protection of your privacy on this website. This site does not collect personal information such as names and email addresses unless individuals knowingly provide that information.

Policy on Information Collection

The website collects personal information for membership purchases and renewals, program registrations, electronic newsletters and mailings, and general inquiries. This information is used only for the intended services. For some of these services, the site may request information about background, occupation, demographics, and interests.

The website automatically collects information about computer hardware and software. This can include IP addresses, browser types, domain names, access times, and the referring websites that visitors use to access this website. The site uses this information to maintain the quality of the service while you are on the website, as well as to collect general statistics about the site.

Policy on Information Disclosure

This site collects personal information to operate the site and to deliver the services you request. This information helps us understand our audience, and that allows us to better meet the needs of website users. We will not sell, trade, or rent personal information. We may compile aggregate statistics and provide them to third parties, but these statistics will not include information that identifies individual website users.

We may save personal information to comply with federal and state policies, but we will not disclose this information to third parties or government agencies unless we are required to do so by state or federal law or we must act under exigent circumstances to protect the safety of our users or the public.

Revisions to the Privacy Policy

The privacy policy may be revised at any time. We may revise the policy in response to changes in the law or other factors. We encourage website users to periodically visit this page to review the most current policy.